1.Currently the following countries are unable to use this service include Mainland of China, United States, Bahamas, Botswana, Cambodia, North Korea, Ghana, Iceland, Iran, Lebanon, Mongolia, Pakistan, Panama, Syria, Trinidad and Tobago, Yemen, Zimbabwe. In addition to the countries listed above, your card-issuing bank may also restrict your payment, please contact your bank for details;
2.To prevent price fluctuations from causing you losses, please complete the transaction within 15 minutes. When the price volatility exceeds 2.5%, you will receive a confirmation email from Simplex about whether to continue trading;
3.The payment limit of every single-user is 20K daily or 50K monthly (equivalent US dollars), and the single payment limit is 50 $ to 20,000 $;
4.After successful payment, the assets you purchased will be deposited into your wallet address on OceanEx within 10-30 minutes, which can be checked in the “Fund” page;
5.The first payment by card requires identification information for verification. Currently, only English identity information is supported;
6.You will receive an email from OceanEx containing the order ID. If you have any questions, please use the order ID to consult with Simplex.